Ready. Set. Goal. · Introducing SPRY Agent Workforce
Your clinic has goals.
Now your software does, too.
Meet SPRY's Agent Workforce. AI agents that move work forward across care, scheduling and revenue, with your team in control.
The Goalboard
Pick a goal. Watch the workforce move it forward.
Goal
Fuller schedules
Context
A patient cancels an upcoming visit.
Agent
Scheduling Agent
Action
Spots the opening and matches waitlisted patients within your scheduling rules.
Your team
Front desk handles exceptions and sensitive conversations.
Outcome
Capacity recovered with less manual follow-up.
Goal
Fewer denials
Context
A claim comes back denied.
Agent
Denials & Rejections Agent
Action
Reads the payer response, claim history and relevant rules, then prepares a resolution plan.
Your team
A billing manager reviews and approves the appropriate step.
Outcome
The action and its evidence are recorded in the Intelligent Back Office.
Goal
More time back
Context
A therapist finishes a visit.
Agent
Agentic Scribe
Action
Prepares structured documentation from the visit and the patient's history.
Your team
The therapist reviews, edits and signs the note.
Outcome
Less time documenting. More time with patients.
Illustrative workflow. Agent availability varies by clinic and implementation.
What changes for your clinic
Less work chasing work.
More time moving care forward.
Today
Therapists
Finish notes after hours.
Front desk
Chase empty slots.
Billing
Investigate every exception.
Leaders
Struggle to see what's stuck.
With SPRY
Therapists
Documentation is prepared for clinician review.
Front desk
Scheduling workflows help recover capacity.
Billing
Agents investigate routine revenue issues.
Leaders
Teams see the work and decisions that need them.
Your people focus on judgment, relationships and care. SPRY helps carry more of the work around them.
Meet the workforce
One workforce. Built around your clinic's goals.
SPRY Care and SPRY Yield: two sides of one AI-native rehab platform.
SPRY Care · Goal: More time for care
Agentic Scribe
Prepares contextual clinical documentation for therapist review.
01
Brings together the visit, history and clinical goals.
02
Prepares a structured rehab note.
03
The therapist reviews, edits and signs.
SPRY Care · Goal: Fuller schedules
Scheduling Agent
Supports appointment availability, cancellation recovery and scheduling follow-up.
01
Detects cancellations and open slots.
02
Matches patients within your scheduling rules.
03
Front desk handles exceptions and sensitive conversations.
SPRY Yield · Goal: Fewer authorization delays
Prior Auth Agent
Supports authorization requests, documentation and payer follow-up.
01
Checks authorization requirements.
02
Collects documentation and submits through supported payer channels.
03
Tracks status and flags exceptions for your team.
SPRY Yield · Goal: Claims accepted the first time
Submission Agent
Checks claims against available payer and clinic information before submission.
01
Checks the claim against insurance, clinic instructions and payer rules.
02
Sends ready claims through supported channels.
03
Holds claims that need attention, with a clear reason.
SPRY Yield · Goal: Resolve denials, not just track them
Denials & Rejections Agent
Investigates denials and prepares the steps needed for resolution.
01
Reviews the payer response and claim history.
02
Prepares a resolution plan.
03
Takes approved steps and records the evidence.
The Intelligent Back Office
Watch the work.
Not just the promise.
Meet the Intelligent Back Office, where your team sees what SPRY's revenue agents did, why they did it, and what needs approval.
A claim is denied. What happens next?
Claim · Denied
Denial received
Payer response
Read
Claim history
Read
Relevant rules
Checked
Resolution plan
Issue identified. Plan prepared.
Identify the denial reason
Done
Correct the claim or prepare an appeal
Proposed
Request approval where required
Next
Approval requested
A proposed step is ready for review
Proposed action
Awaiting approval
Approve
Request a change
Work timeline
Every step, recorded
Denial read
Evidence attached
Plan prepared
Logged
Approved by billing team
Logged
Supported action completed
Status updated
Illustrative preview. Replace with an approved, de-identified Intelligent Back Office recording before launch.
What makes SPRY different
AI that takes action.
With accountability built in.
01
Context
Agents work with relevant information from the rehab workflow.
Patient · Visit · Payer · Claim
02
Action
They perform supported steps toward a measurable goal.
Supported step completed · Evidence attached
03
Control
Your team sets instructions, permissions and approvals.
Approval required before this step
04
Improvement
Insights help teams review recurring issues and improve operating rules.
Suggested rule update · Awaiting your review
The goal isn't more automation. It's more meaningful work getting done.
Results
Measure what gets better. Not just what gets automated.
Less documentation time
Up to 75%
less time spent on documentation
Selected SPRY customer experience with Agentic Scribe.
More authorization work handled
80%
of supported prior-auth requests automated
Published SPRY workflow performance figure.
Cleaner claims
98%
clean claims
Reported SPRY customer revenue-cycle outcome.
Results reflect specific SPRY implementations or published product metrics. They are not guaranteed outcomes or benchmarks for every Agent Workforce deployment.
Your next goal starts here
What's the next goal for your clinic?
Fuller schedules. Cleaner claims. More time for care.
Built for outpatient physical, occupational and speech therapy.
FAQs
Frequently asked questions
What makes SPRY agents different from traditional automation?
Traditional automation generally follows predetermined steps. SPRY agents are designed around goals and can use relevant context, instructions and available tools to determine and carry out supported actions. They also surface exceptions and approvals to people.
Can our team control what the agents do?
Yes, within supported workflows. The Intelligent Back Office allows authorized users to manage instructions, review actions and configure permissions and approval requirements.
Can we see why an agent took an action?
For supported revenue-agent workflows, the Intelligent Back Office provides activity histories, explanations, relevant evidence and claim timelines.
Which agents are available for our clinic?
It depends on your workflows and goals. SPRY will walk through the agents and capabilities that fit your clinic. Availability can vary by workflow and implementation.
See SPRY Agent Workforce at APTA Private Practice 2026
November 11–14 | The Broadmoor | Booth #426