Hiyer by UpDoc + SPRY: See Team Risk Before It Becomes Turnover
Bring workforce intelligence into the same place you manage scheduling, documentation, and billing, so you can act on retention signals while there’s still time.
Overview
Hiyer by UpDoc is an employee sentiment and retention platform built for physical therapy and rehab practices. It measures how your team really feels across five dimensions (compensation, culture, leadership, colleagues, and retention) and benchmarks every score against 10,000+ physical therapy workforce responses.
With the SPRY and Hiyer partnership, workforce insights will live alongside the tools your clinic already runs on. Clinic leaders will be able to spot retention and team-risk signals backed by real numbers, before they show up as resignations.
The result? Staffing decisions based on data, not gut feel.
Understand Your Team, Not Just Your Schedule
- Five-Dimension Health Score: See team sentiment across compensation, culture, leadership, colleagues, and retention in one clear view
- PT Industry Benchmarks: Compare your scores against a decade of rehab workforce research, so you know where you stand
- Early Risk Flags: Catch dips in leadership, culture, or intention to stay before they turn into turnover
- AI-Generated Recommendations: Get plain-language guidance on what your scores mean and what to do next
- Department Segmentation: Compare clinical and support teams, or any custom group, inside your practice
- Anonymous by Design: Responses can’t be tied back to individuals, and groups under five respondents are suppressed, so your team can answer honestly
Why It Matters
In a tight rehab labor market, keeping great clinicians matters as much as finding new ones. Most clinics only learn a team is unhappy when someone gives notice. Practices using Hiyer get:
- Context for every score: 10K+ benchmark responses from a decade of PT workforce research
- A fast, low-effort survey: 17 questions, about 6 minutes per employee, on mobile
- Real cost awareness: Replacing a mid-career PT typically costs $40,000–$75,000 in recruiting, onboarding, and lost productivity
The SPRY + Hiyer Advantage
For Clinic Leaders
- Spot retention risks early, with real numbers instead of exit interviews
- Know whether your pay, culture, and leadership scores are a strength or a gap against industry peers
- Manage the clinical day and the health of your team from the same ecosystem
For Your Team
- Share honest feedback anonymously in minutes
- Give leadership a clear picture of what’s working and what isn’t
- Work in a clinic that acts on feedback before frustration builds